Terms of use
The service and your authority
SHAI provides browser-based access to infrastructure, remote files, development tools, persistent sessions, previews, and live collaboration. You must be legally able to enter the applicable agreement and have permission to access every server, cloud account, file, and environment you connect. If acting for an organization, you must have authority to bind it.
Your account and infrastructure
Protect your sign-in methods, trusted devices, vault unlock methods, and recovery material. You control the servers and cloud accounts you connect. Commands, file changes, deployments, and charges on your infrastructure remain your responsibility. A compromised browser or device can affect an unlocked session.
Persistent sessions depend on the remote server and its software. Disconnection, closing a terminal, ending a session, server failure, and reboot have different effects. Keep backups appropriate to your work.
Sharing and guests
Invite only people who are authorized to see or control the shared environment. You are responsible for the permissions you grant. A guest with control may execute commands or change files within that access. Revoking access cannot undo commands already run or information already copied.
Plans, billing, and cancellation
Free and paid plans have the limits shown for the account. Paid terms apply only when purchases are available. Before a purchase, review the price, currency, taxes, renewal interval, and any additional terms at checkout. Unless otherwise stated there, a recurring subscription renews until canceled.
The Billing controls allow you to stop renewal. Where the applicable purchase provides access through the paid period, stopping renewal does not end that access immediately. Cancellation and refunds are separate; see the refund-policy draft. Mandatory consumer rights remain unaffected.
Hosted relay allowances cover the traffic described in How relay data works. Direct Connector routes and hosted fallback routes have different metering. Data-pack validity and eligibility must be disclosed at purchase.
Acceptable use
Do not use SHAI for unauthorized access, credential theft, malware distribution, spam, fraud, quota evasion, or attacks on SHAI or third-party systems. Do not interfere with other users or attempt to obtain their data. Authorized security reporting is described in the security-policy draft.
Ownership and licence
You retain rights in your code and other content. Roameo, LLC, the Cayman Islands IP-owning entity, licenses the relevant SHAI technology to Roameo Inc. The service and its marks remain owned by their respective owners. Your access permits use of the service as offered, not a transfer of its intellectual property. Third-party software retains its own licences.
Availability and responsibility
Private-beta features may change. Availability depends on networks, remote infrastructure, and service providers. No service-level commitment is created by this draft. Any final warranty exclusions and liability provisions must preserve obligations and consumer rights that applicable law does not allow the parties to exclude.
Suspension and ending access
Access may need to be restricted to address security threats, abuse, legal requirements, or unpaid charges under applicable purchase terms. Customer data, billing obligations, and any refund on operator-initiated termination should be addressed in the final terms and applicable law.
Governing law — proposed for review
Florida law is proposed for these terms, consistent with the US operator’s location. The governing-law and dispute provisions require confirmation before publication and must preserve non-waivable local consumer protections. This draft does not impose an arbitration agreement or waive class-action rights.
Contact
Contact SHAI support about the service or these terms. The customer contracting entity is Roameo Inc.; the IP licensor is Roameo, LLC.